Online Training Courses
FOOD SAFETY COURSES
LEVEL 2 FOOD SAFETY IN CATERING COURSE WITH E-BOOK
Level 2 Food Safety in Catering Course with Supplement booklet.
This course covers food safety issues, regulations, and techniques to maintain a food-safe environment. It will help you to better understand how handling food correctly is not only the law, but it improves safety and lowers cost as well.
LEVEL 2 FOOD SAFETY IN CATERING E-BOOK
This course covers food safety issues, regulations, and techniques to maintain a food-safe environment. It will help you to better understand how handling food correctly is not only the law, but it improves safety and lowers cost as well.
LEVEL 2 FOOD SAFETY IN CATERING
This course covers food safety issues, regulations, and techniques to maintain a food-safe environment. It will help you to better understand how handling food correctly is not only the law, but it improves safety and lowers cost as well.
ISO 22000: 2005 Overview of the Food Safety Management System
This course provides an overview of the purpose of food management systems and interprets the ISO 22000 requirements. It will also cover the documentation, audit questions, and the steps involved for certification.
LICENSEE TRAINING IN ENGLAND AND WALES
RESPONSIBLE ALCOHOL RETAILING
Online Training Course + Practice Exam + Official Invigilated Exam at a Testing Centre
The Award in Responsible Alcohol Retailing is designated for anyone who works on licensed retail premises and who is, or likely to be, involved in the sale of alcohol including: bar staff, supermarket cashiers, waiters/waitresses, and licensed shop cashiers.
This qualification provides essential knowledge and understanding of the responsibilities of alcohol retailers authorised by a personal licence holder to sell alcohol. It will enable those who complete the qualification to act within the law to support the designated premises supervisor to retail alcohol responsibly on their licensed premises.
NATIONAL CERTIFICATE FOR PERSONAL LICENSE HOLDERS
NCPLH Online Training Course + Practice Exam + Official Invigilated Exam at a Testing Centre
This course is designed to provide you with the necessary information to become a personal licence holder in England and Wales. The course will discuss the Licensing Act of 2003, the sale and supply of alcohol, the protection of children from harm, legal responsibilities, and the need for personal licences and premises licences.
DRUG AND ALCOHOL ABUSE IN THE WORKPLACE
Drug and Alcohol Abuse in the workplace
The issue of drug and alcohol abuse is not new. However, over the recent years it has become evident that drug and alcohol abuse can adversely affect the workplace by decreasing its overall efficiency. This course focuses on the management of alcohol and drugs in the workplace. It discusses the issues related to drug and alcohol abuse that the employees may encounter while at work. It also provides suggestions on how employers can reduce the risk to the employees’ safety and productivity.
INTRODUCTION TO WINE
Course Description
This course will cover the basics of wine including an introduction to wine and the wine making process, the different types of wine, pairing food and wine together, and how to order and serve wine.
Learning Objectives
Describe what wine is and how it is made
Discuss the different types of wine and how they pair with food
Explain how to order and serve wine
SME
This course is created and brought to you by 360training, a leading provider of accredited e-learning courses for working professionals through today's leading schools, associations, and corporations. 360training’s high-quality e-learning courses assist thousands of working professionals in a wide range of disciplines, helping them to succeed in today’s marketplace, to renew licenses, to acquire certifications, or to prepare for new professions.
This course was created by the instructional design staff of 360training in connection with field professionals whose many years of experience in adult educational theory and distance learning technology make the process of certification, compliance, and training as convenient, engaging, and cost-effective as possible.
RECOGNISE CLUB DRUGS
Recognizing Club Drugs is designed to alert bar and nightclub staff to the warning signs of drug use on their property and to educate them about the process of addiction, the symptoms of overdose and the psychological and physiological effects of various drugs. Special emphasis is also placed on how various drugs may be smuggled into the establishment for sale and use, on recognizing patrons who may be under the influence of drugs and on strategies for cooperating with law enforcement authorities to curb illegal activity.
HUMAN RESOURCE COURSES
CUSTOMER SERVICE
Customer service plays an important role in almost all aspects of business. Good customer service is essential in order to increase sales (products or services) and compete in a market. This course gives you a basic knowledge of customer service, how customer service representatives can enhance the quality of customer service, vital points to remember when dealing with healthcare facility customers, and how service reps can achieve a reputation of good customer service.
DIVERSITY IN THE WORKPLACE
This course attempts to explain the concept of diversity and how it applies to a workplace. Furthermore, the course attempts to identify the dangers of ignoring diversity issues and the consequences of such ignorance. It then goes on to explain the concepts of equal employment opportunities and affirmative action and how they affect diversity management. Finally, the course attempts to provide suggestions to reduce and prevent the negative aspects of ignoring diversity in the workplace.
DEALING WITH CONFLICT AND CONFRONTATION
Dealing with conflict and confrontation is one of the most important skills you can learn. Most of us have a certain dread of confrontation-we fear being cheated; we’re scared of letting others know what we really think and feel for fear they’ll use it against us; we believe our honesty will hurt other so we avoid confrontation or put on a strong front.
DEALING WITH DIFFICULT PEOPLE
Dealing with conflict and confrontation is one of the most important skills you can learn. Most of us have a certain dread of confrontation-we fear being cheated; we’re scared of letting others know what we really think and feel for fear they’ll use it against us; we believe our honesty will hurt other so we avoid confrontation or put on a strong front.
QUALITY MANAGEMENT COURSES
INTRODUCTION TO ISO 14000
This course has been designed to provide basic knowledge about the environment, environment management systems (EMS), ISO 14000, the relation between ISO 9000 and 14000, the integration of ISO 14001 and 9001, and the requirements of ISO 14001. The primary purpose of ISO 14000 series is to prevent pollution, protect the environment and improve the environmental performance of all kinds of organizations.
OHSAS 18001
This course is based on the recognized assessment specification OHSAS 18000. Taking this course can reduce risk, help you and your company stay in compliance with legal requirements, and improve overall performance.
Understand the basics of Occupational Health and Safety Management.
Understand the benefits of OHSAS 18000.
Understand the relationship between OHSAS 18001, ISO 14001 and ISO 9001.
Develop knowledge about OHSAS 18001.
ISO 9001:2000 INTERNAL AUDITOR
Once a company has set up their ISO 9001 Quality System then there is a need for regular Internal Audits, to ensure that the newly implemented system is being effectively applied.
ISO 9001:2000 Internal Auditor course is designed to give better Understanding of the Quality system structure, Audit Methodology & Techniques.
ISO 14001: 2004 – OVERVIEW AND IMPLEMENTATION
This course will cover ISO 14001-2004 and understanding the environmental aspects. You will understand the ISO 14001:2004 requirements for a Quality system structure and documentation, plus methodology and techniques.
ISO 9001:2008 – BENEFITS AND QMS REQUIREMENTS
This course introduces the ISO 9001:2008 Standard by presenting a definition, a brief history of the standard, and how to build a quality management system that allows for a business to succeed in today's competitive marketplace